This Privacy Policy ("Policy") governs how Re-MIND Institute (“we”, “us”, “our”) collects, uses, discloses, and stores information obtained from users (“Users”, “you”) across all websites, subdomains, and digital properties owned or operated by Re-MIND Institute (collectively referred to as the “Websites”).
This includes, but is not limited to:
connectedfamilyretreats.com
and any additional websites or online platforms launched under the Re-MIND Institute company in the future.
This Policy applies to all Websites and to all products, programmes, resources, and services offered by us through any of these Websites.
Information We Collect
We may collect personal identification information from Users in a variety of ways, including—but not limited to—when Users visit any of our Websites, register on a Website, subscribe to a newsletter, respond to a survey, fill out a form, enrol in a programme, make a purchase, or engage with other features, activities, or resources we make available.
Users may be asked for details such as name, email address, mailing address, phone number, and payment information.
Users may visit our Websites anonymously. Personal identification information is collected only when voluntarily submitted. Users may refuse to supply personal information, but doing so may limit access to certain Website-related features.
Non-Personal Identification Information
We may collect non-personal identification information whenever Users interact with our Websites. This may include browser details, device type, operating system, IP address, general location information, and technical information about how Users connect to our Websites.
Web Browser Cookies
Our Websites may use “cookies” to enhance User experience. Cookies may be placed on your device for record-keeping, analytics, and functionality purposes.
Users may choose to configure their browser to refuse cookies or alert them when cookies are being sent. Some Website features may not function correctly if cookies are disabled.
How We Use Collected Information
We may collect and use Users’ personal information for the following purposes:
To improve customer service:
Information provided helps us respond more effectively to support requests and enquiries.
To personalise user experience:
Aggregated data may be used to understand how Users engage with our Websites and Services.
To improve our Websites:
Feedback and usage data help us continually improve our offerings and user experience.
To process payments:
Information provided during purchases is used solely for processing the order or service. We do not share payment information except as required to fulfil the transaction.
To send periodic emails and communications:
We may use email addresses to send order updates, respond to enquiries, fulfil requests, or provide subscribed content.
Users who opt-in to our mailing lists may receive newsletters, company updates, resources, promotional information, or service-related notifications.
Unsubscribe instructions are included at the bottom of each email.
How We Protect Your Information
We implement appropriate data collection, storage, processing practices, and security measures to protect your personal information, login details, transaction data, and information stored across our Websites from unauthorised access, alteration, disclosure, or destruction.
Sharing Your Personal Information
We do not sell, trade, or rent Users’ personal identification information.
We may share aggregated demographic information not linked to personal identification details with trusted partners, affiliates, and advertisers for outlined purposes.
Personal information may be shared only with service providers who assist in operating our Websites or delivering our Services, and only to the extent necessary for their role.
Changes to This Privacy Policy
We may update this Policy at any time. When we do, the “last updated” date at the bottom of this page will be revised. We encourage Users to review this Policy regularly to stay informed about how we protect the personal information we collect.
Your continued use of any Re-MIND Institute Website after changes to this Policy are posted constitutes acceptance of those changes.
Your Acceptance of These Terms
By using any of our Websites, you signify your acceptance of this Policy.
If you do not agree to this Policy, please discontinue use of our Websites.
Continued use following any posted updates will be deemed acceptance of the modified Policy.
Contacting Us
If you have any questions about this Privacy Policy, the practices of our Websites, or your dealings with us, please contact:
Re-MIND Institute
[email protected]
This Privacy Policy was last updated on 7th January, 2026